AICustomerPilot
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WhatsApp · Instagram · Email · Web chat · Campaigns · AI + CRM

Answer every customer.
Win every sale. On autopilot.

AICustomerPilot answers WhatsApp chats, Instagram DMs and your website chat from your own knowledge base, drafts your email replies, sends WhatsApp and email campaigns, and turns every conversation into a customer profile with the full history.

Start free · 7 days Book a demo

No credit card · Connect WhatsApp and Instagram in about 15 minutes

Built for teams that sell on chat: D2C brands Clinics Coaching institutes Real estate Travel agencies Local services
How it works

Live before lunch. Three steps, no developer.

01

Connect your channels

Link your WhatsApp Business number and Instagram account with Meta's official sign-in, connect Gmail or Outlook, and add the chat widget to your website with one line of code. Everything lands in one inbox.

02

Teach it your business

Add your website, PDFs, FAQs, price list and product catalog. Test answers in the playground before anything goes live.

03

Let AI reply, you close

AI answers routine questions, drafts the tricky ones, and hands over to your team the moment a human is needed.

AI on WhatsApp

Answers from your knowledge, not guesses.

Every reply is grounded in what you uploaded, and shows its source. When it isn't sure, it says so and brings in your team.

  • Confidence controls · auto-reply on FAQs, draft-only for refunds and complaints
  • Takes action · checks order status, books appointments, sends payment links
  • Speaks like your customers · English, Hindi, Hinglish and more, matched automatically
  • Smooth handoff · detects frustration or "talk to a human" and assigns the right agent
Knowledge base
yourstore.com · 48 pagesSynced daily
Shipping policy.pdfUsed 312×
Product catalog · ShopifyLive
FAQs · 36 answersEdited today
3 questions AI couldn't answer this week
"Do you ship to Dubai?" · "COD available?" · "Bulk discount?"
Add answers →
AI on Instagram

Every "price?" comment becomes a conversation.

Reply to DMs, comments and story mentions in seconds, from the same knowledge base. Then ask for their number and carry on over WhatsApp.

  • Comment-to-DM · a keyword on any post or reel sends a private DM with details and a link
  • Story replies and mentions · thank, answer, or send a discount code automatically
  • Ice breakers · ready-made questions when someone opens your DMs for the first time
  • Ad attribution · see which Click-to-Direct ad brought each lead and sale
Reel · "My 3-step glow routine"
SD
sneha.d price?
yourstore Sent you a DM! AI
Private DM sent in 4 seconds
Hi Sneha! The Glow Serum from this reel is ₹799 (30ml) and ships free. Shop here: [product link]. Want me to check delivery to your city?
Yes, Kolkata 700019
Arrives in 3–4 days. Share your WhatsApp number and I'll send order updates there.
486 comments → 486 DMs 31% replied Sample campaign
Re: Bulk order quote for 200 units
Thread summary · 6 emails Rahul wants 200 units for corporate gifting by 15 Nov, asked for custom packaging and GST invoice. Waiting on our quote since Tuesday.
Hi Rahul, thanks for your patience. For 200 units with custom packaging, our price is ₹[PRICE] per unit including GST, delivered by 12 Nov…
Use draft More formal Remind me in 3 days
Email copilot

Read the summary. Send the draft. Move on.

Long threads become two lines. Replies come pre-written in your tone. Nothing slips because someone forgot to follow up.

Reply suggestions Thread summaries Auto-triage: sales, support, billing Sentiment and priority Follow-up reminders Order numbers pulled into CRM
Web chat

The same AI, on your website. One line of code.

Add a chat widget that answers shoppers while they browse, captures leads, and hands over to your team. Every website chat shows up in the same inbox and customer profile.

  • Install in minutes · Shopify and WordPress in one click, or paste one script tag
  • Your brand, your assistant · name it, pick colors, write the welcome message
  • Proactive help · say hello on product pages before a shopper leaves
  • Never lose the conversation · visitors can continue on WhatsApp or by email after they close the tab
J
JunoAI assistant · replies instantly
Need help picking the right size?
Do you ship to Austin, TX?
Yes! Orders to Texas arrive in 3–5 business days, and shipping is free over $50.
Track my order Talk to a human
Campaigns

WhatsApp and email campaigns, sent to the right people.

Pick a segment from your CRM, write with AI, and send. Every reply lands in the inbox, where AI answers it and turns interest into orders.

WhatsApp campaigns

Official Meta templates
  • Broadcast to segments · repeat buyers, at-risk, VIPs
  • Template approval tracking · submit and see status in one place
  • Smart send time · delivered when each customer usually reads
  • Cost shown upfront · Meta message charges estimated before you send
Delivered
98%
Read
81%
Replied
14%

Email campaigns

Newsletters and promos
  • AI writes the draft · subject lines, copy and product picks
  • Drag-and-drop builder · branded templates that look right on phones
  • A/B test subject lines · the winner goes to everyone else
  • Inbox-ready · domain setup, unsubscribe and bounce handling built in
Opened
42%
Clicked
6.3%
Orders
48

Drip sequences that switch channels

Example: new-customer welcome · stats are sample data

Stops automatically when the customer replies, buys, or opts out.

Built-in CRM

One click turns a chat into a customer. Their whole story follows.

Mark anyone from a WhatsApp chat, Instagram DM, website chat or email as a customer. AICustomerPilot builds the profile for you: every message, order, note and deal, across every channel.

Customers1,284
All channels Stage: Any Segment: Repeat buyers + Add customer
CustomerChannelsStageLifetime valueLast contactAI note
Priya Sharma
Pune
 Customer ₹6,480 Today Due for reorder next week
Rahul Verma
Verma Gifting Co.
 Quote sent ₹0 · deal ₹[VALUE] Tue Hot lead · needs quote by Fri
Ananya Iyer
Chennai
 IG Lead — Today Asked about oily-skin range
Mohammed Faiz
Hyderabad
 At risk ₹3,150 Yesterday Refund pending · unhappy

Mark as customer

From any chat or email. Details like name, city and order number are filled in by AI.

Unified profile

WhatsApp, Instagram, email, orders, payments and notes in one timeline, with an AI summary on top.

Deals pipeline

Drag leads from New to Won. AI scores intent from the conversation so you call the right ones first.

Tasks and follow-ups

Assign to teammates, set reminders, and get nudged when a customer goes quiet.

Segments and custom fields

Group by spend, location, product or tag, then message the segment in one broadcast.

Import and sync

Bring contacts from CSV, Google Sheets or Shopify. Duplicates across channels merge automatically.

Grow revenue

Not just support. Sales on autopilot.

Click-to-WhatsApp and Instagram ads
AI greets every ad lead instantly, and you see which ad brought each sale.
Abandoned cart and COD confirmation
Recover carts and cut fake COD orders with automatic WhatsApp flows.
Payment links in chat
Razorpay, Stripe and UPI, sent by AI or your team.
Sales and customer reports
Revenue by day, week, month and year, plus customer segments. Export anytime.
This month with AICustomerPilot Sample dashboard
Chats AI resolved
1,240
Hours saved
62
Revenue from chats
₹3.4L
Replies by week · AI vs team
AI Team

Works with the tools you already run

Orders, payments and calendars flow into conversations, so AI can answer with real data.

Shopify WooCommerce Razorpay Gmail Outlook Google Sheets Google Calendar Zapier Zoho CRM Webhooks + API

One plan. Every feature. Pay for what you connect.

All features are included. Slide to choose how many accounts you need. 7-day free trial, cancel anytime.

Meta message fees at cost, no markup No per-seat fees, ever No contact limits

Build your plan

1 of each channel included · whole team included
1 included · ₹300 each extra
110
1
Included
1 included · ₹300 each extra
110
1
Included
1 included · ₹200 each extra
110
1
Included
1 included · ₹200 each extra
110
1
Included
1,000 included · ₹500 per extra 1,000
1,00050,000
1,000
Included

Questions

Is this the official WhatsApp Business API?

Yes. You connect your number through Meta's official sign-up, so your account stays in your name and within WhatsApp's rules.

How does pricing work?

There's one plan with every feature. You pay a base price that includes one of each channel, then add more WhatsApp numbers, Instagram accounts, inboxes, websites or AI replies with the sliders. Your whole team is included. Change them anytime. Yearly billing gives you 2 months free.

How long is the free trial?

7 days, with every feature. No credit card needed to start.

Can I send WhatsApp campaigns to anyone?

Only to customers who opted in to hear from you, using templates approved by Meta. AICustomerPilot tracks opt-ins and skips anyone who hasn't agreed, so your number stays in good standing.

Which Instagram accounts can I connect?

Any Instagram professional account (Business or Creator). You sign in with Instagram through Meta's official flow, and AI can reply to DMs, comments and story mentions.

How do I add the chat to my website?

Install the Shopify app or WordPress plugin, or paste one script tag before the closing body tag. The widget uses the same knowledge base and rules as your other channels.

What if the AI gives a wrong answer?

It only answers from your knowledge base and shows the source. You choose which topics it can auto-reply on, and you can correct any answer in one click.

Can I keep my existing WhatsApp number?

[Answer depends on your onboarding flow — e.g. migration from the WhatsApp Business app.]

Where is my customer data stored?

[Your hosting region and data-protection commitments.]

Stop answering the same question twenty times a day.

Start 7-day free trial Book a demo