Instagram DM automation that actually sells
Reply to every DM, comment and story reply in seconds. AI answers questions from your catalog, sends the product link, and saves each follower as a customer.
No credit card · 7-day free trial · cancel anytime
- Seconds
- to reply to a DM, day or night
- Comments
- turned into private DMs automatically
- 1 inbox
- with WhatsApp, email and web chat
- 0
- DMs lost in the Requests folder
Every way people message you on Instagram
Followers ask in DMs, comments and story replies. AICustomerPilot answers all of them from one place.
Instant DM replies
AI answers price, size, stock and delivery questions from your catalog and FAQs, around the clock.
Comment-to-DM
When someone comments a keyword like "PRICE" on a post or reel, they get a private reply with the details and link.
Story replies and mentions
Reactions and replies to your stories land in the inbox, so no warm lead is missed.
Followers become customers
Each conversation saves the person with their Instagram handle, chat history and tags.
Hand over to your team
When a buyer is ready or has a tricky question, AI passes the chat to a person with the full context.
See what Instagram earns
Track chats, deals and revenue that started on Instagram, next to your other channels.
Stay within Instagram's rules
AICustomerPilot uses Meta's official messaging API, so your account stays safe.
No spam, no bots pretending
Replies go only to people who messaged or commented first, the way Instagram allows.
Respects the reply window
Instagram lets businesses reply for 24 hours after a customer messages. We track it for you.
Answers you approve
AI uses only your knowledge base. You can review its replies and change the tone any time.
Set up in minutes
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Connect Instagram
Sign in with Meta and pick your Instagram professional account (Business or Creator).
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Choose what AI handles
DMs, comment keywords and story replies. Add the posts and reels you want to automate.
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Add your catalog
Your website and products teach AI what to say. Your team steps in only when needed.
WhatsApp, Instagram, email and web chat, AI replies, campaigns and CRM. Add channels or AI replies only when you need them.
- 1 of each channel included
- 1,000 AI replies a month
- Your whole team, no per-seat fees
- Meta's WhatsApp message fees, passed on at cost
Questions people ask
Is Instagram DM automation allowed?
Do I need a business account?
Can I send broadcasts on Instagram?
Does comment-to-DM work on reels?
Answer every customer, on every channel
7-day free trial · no credit card · set up in about 15 minutes